Complaints Procedure

Our school is committed to providing the very best education for our young people and we want our pupils to be healthy, happy and safe and to do well. We recognise the importance of stabilising and maintaining good relationships with parents, carers and the wider community.We are aware that there may be occasions where people have concerns or complaints and the Complaints Policy  sets out the steps that should be followed in order to resolve these as promptly, fairly and informally as possible. 

School governing bodies are required under Section 29 of the Education Act 2002 to have in place a procedure for dealing with complaints relating to the school.   

If you have a complaint please view our Complaints Policy, where the procedures for making a complaint are explained.

Special Educational Needs: If your child has an Education, Health and Care Plan and you wish to appeal against a decision that the local authority has taken, you need to contact the local authority.